In order to return an item in your order:
Please ensure that the product is in unused and original condition. Include everything from the package you've received including price tags, labels, original packing, freebies and accessories.
Indikart.com’s Return and Exchange Policy offers you the option to return or exchange items purchased from Indikart.com within 07 days from the date of delivery of the product.
All shipments are carefully inspected before they are dispatched. However, if due to some unforeseen situation you are not happy with the product, then the following terms apply for a mutually agreed resolution of the situation.
If at the time of delivery or within 07 days from the date of delivery of the product, any defect is found, then the buyer of the product can ask for replacement of the product from the seller subject to the following terms and conditions:
Customer must register his complaint through call or email. You can Call us at 0120-4183344 “OR” write us an email at firstname.lastname@example.org.
Replacement can be for the entire product or part/s of the product subject to availability of the same with the seller.In case of non availability of the product:
If we receive any complaint about any defect of the product after 1 week (in case of seller warranty product); customer will be able to avail only repair, within the warranty period.
Customer has to send the complete product set first at the address of Indikart.com “OR” respective seller’s address (as per the instruction of our support team) along with the Duplicate Invoice & Complaint Letter Only then the request of replacement will be processed from our end. Once product reaches at our facility, replacement will take maximum 10 working days (excluding Saturday & Sunday), subject to availability of the product at that point of time.
The replacement will be followed by an assessment of the QA Team on the concern raised by customer.
Customer has to visit the nearest Service Center of the respective Brand. Indikart.com is not liable for any defect in manufacturer warranty products. However, if service center does not entertain or respond, then Indikart.com team will speak to the Respective Brand’s Service Center for facilitating service on the behalf of our customers.
You will have to provide us with the proof of shipping cost and for that you have to send us your Bank Id Proof to process the refund amount. So, we request you to share one scanned copy of the Front Page of your Bank Pass Book or Cheque Book so that we can share the below required details with our Finance Department, to process the refund without any delay:
There are certain scenarios where it is difficult for us to support returns.